Solutions · Government
Your organisation already has AI, but it doesn't know your policies and processes.
We work with councils and government agencies. An AI Brain holds your policies, procedures and assessment criteria, so routine work is handled consistently and your team has more time for the decisions that need them.
Sound familiar?
The problems we hear from councils and agencies.
The same questions, many times a week
Residents, applicants and colleagues ask questions that have already been answered, and each one takes an officer away from other work.
Checking against the rules by hand
Applications and requests are checked against eligibility rules and criteria manually, which takes time and can vary between officers.
Processes that live with one person
When an experienced officer is away or moves on, the work slows because the process was never fully written down.
What we build
An AI Brain for a council or agency.
What goes in
- Policies, procedures and delegations
- Eligibility rules and assessment criteria
- Templates for letters, reports and briefings
- Answers to the questions residents and applicants ask most
- Records management and privacy requirements
- Role guidelines for each team
What you get out
- Assessment notes and reports drafted against your own criteria, with a person making every decision
- Consistent responses to residents and applicants
- More capacity from your existing team
- A clear, documented way of handling each task
- Knowledge that stays when staff move on
Your AI Brain is stored within your existing Microsoft 365 environment and follows the security and IT policies you already have in place. It works with the AI your organisation already uses, including Microsoft Copilot.
Next step
Tell us where your team's time goes.
The discovery call is free and takes thirty minutes. Bring one task your team repeats every week, and we will talk through how AI could take it on.